Game Operations Talent Pool

Join the people who welcome guests, run live games, manage resets, solve problems, and keep every Secret City experience moving smoothly.

Location

Toronto and GTA venues

Employment

Part-time, contract, and event-based opportunities

Compensation

Compensation varies by role and is disclosed before interview

Dates

Ongoing expressions of interest

Schedule

Evenings and weekends are common; schedules vary by venue and production.

Union status

Non-union

Help the adventure run beautifully

Game operations team members welcome guests, prepare spaces, launch and monitor experiences, deliver clues, reset puzzles, solve live problems, coordinate performers, and protect the quality and safety of every show.

What helps people thrive here

Warm customer service, calm judgment, clear communication, punctuality, close attention to detail, comfort with technology and physical resets, and enthusiasm for theatre, hospitality, escape games, or live events.

What to share

Send a resume and a short note about the live experiences, customer-service environments, technical systems, or teams you have helped run. This is an ongoing talent pool rather than a specific current vacancy.

This is a general recruitment campaign, not a posting for a specific current vacancy. We will contact applicants when a suitable opportunity becomes available.

Applications are reviewed by people. Secret City does not use artificial intelligence to screen, assess, rank, or select candidates.